We will send you an email with a link to your tracking information once your order has been dispatched. 

You can change your order by emailing hello@natchessentials.com within two hours of placing your order, before 3pm.

Yes, we ship to certain international locations. Please refer to our delivery and returns page for more information.

PayPal, credit card & debit card.

If you are unhappy with the product you received, please email hello@natchessentials.com within 14 days of receiving your order, include your order number and tell us why it's not working out for you.

We offer Free Express Shipping in Australia on orders over $20! Head to our delivery & returns page for rates on other countries.

We process orders daily and aim to have your package ready for dispatch on the same day, if your order is placed before 3pm. For orders placed after 3pm, we will send out the following day. 

We use express shipping (next day delivery) for metro Melbourne, Sydney & Adelaide.

Metro Brisbane & Canberra is also express shipping (2 business days).

Perth, Tasmania, Darwin and all non-metro areas is standard delivery (3-4 business days). The full breakdown is on our Delivery & Returns page. 

We use safe and natural ingredients but we suggest you always ask your doctor about anything you're uncertain about. 

Our products have gone through vigorous testing to establish their durability and shelf life. We suggest a shelf life of 12 months.

Wash the area thoroughly and head to your doctor. Shoot us an email to let us know too hello@natchessentials.com

Because of the natural ingredients we suggest keeping them out of direct sunlight and very hot conditions. 

No, our products contain no naughties, no nasties. 

They are proudly Australian made. 

We have never and will never test on animals. 

Our products contain natural preservatives. Read more about our ingredients here. 

Yes, we don't use any animal product, nor do we test on animals. 

No. Antiperspirants contain aluminium and parabens which blocks your pores and stop you from sweating. These ingredients have been linked to cancer and other diseases. Our natural deodorant contains ingredients that neutralise the odour from sweat and fights against the bacteria that results in odour. Over time your body will get used to our natural deodorant and you may notice you actually sweat less.

If you've been using a chemical based deodorant or anti-perspirant it will take some time for your body to rid itself of the chemical build up, toxins and parabens you've been using daily. We suggest a grace period of anywhere from 5 days up to 4 weeks depending on the individual, which products you've been using, and for how long. Give our natural deodorant at least a month so you can fully adjust.

Tip: applying our natural deodorant twice per day whilst you're adjusting can help!

All ingredients are listed under each product. Head here to read these specific ones.

Yes, please do your bit and recycle all of our packaging. 

Please direct any press inquiries to hello@natchessentials.com

You can email us hello@natchessentials.com